However the retailer says it makes use of its personal safety measures to detect and forestall shoplifting.
Final Thursday, a person in his twenties walked out of the Countdown Retailer in Meadowbank with a cart stuffed with groceries. When the employees who requested for fee stopped him, he rudely replied that he would not.
A spokesperson for Countdown confirmed that the police had not been known as for the incident, however stated the grocery store chain had quite a lot of safety measures in place to detect and forestall such legal acts.
“Sadly, theft is a actuality in retail every so often and we have now quite a lot of safety measures in place to detect and forestall shoplifting,” the spokesperson stated.
“This contains CCTV and safety tags on some gadgets, supervisors at check-out and safety guards in quite a lot of our shops.”
New Zealand retailer CEO Greg Harford stated the overall recommendation is that every one retailers ought to report any legal exercise they’ve noticed to police.
“There’s a new nationwide retail investigation unit the place cops take a look at stories of such a crime to discover a sample, and ensure that the perpetrators are correctly prosecuted and arrested.
“If the police usually are not conscious of the crime, how will they be capable of do something?”
Harford stated retail crime was a problem the sector took very critically.
“Individuals have been shoplifting for a few years, however the scale of such incidents prior to now few months has elevated dramatically.
“Not solely that, however the perpetrators’ stage of rudeness additionally elevated in direction of theft, and the perspective in direction of workers is one in all entitlement and aggression.”
A consumer who noticed the occasion unfold described it as stunning.
“I heard one of many workers say to him, ‘You did not pay for these’ and the thief replied, ‘I will not do this.'”
“He got here out boldly. He did not run, he walked. He appeared assured and relaxed. He was clearly an skilled grocery store thief,” the witness stated.
At first, the patron, who didn’t need to be recognized, stated he was surprised that grocery store staff had not accomplished extra to cease the person from leaving, however that in hindsight they understood their reluctance.
“On the time I discovered the response to this incident from the grocery store administration irritating however upon reflection, what can they do?
“There’s all the time an amazing worry that somebody like this might have a weapon and if they’re bodily challenged the end result may very well be disastrous.”
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